BGD Bet's Privacy Policy — Your Data Is Our Responsibility

BGD Bet is an online betting and gaming platform built for users in Bangladesh. We understand how valuable your personal information is, which is why this Privacy Policy has been written with complete transparency.

This Privacy Policy applies to the BGD Bet website, mobile app, and all related services. It takes effect the moment you create an account, place a bet, contact support, or use our platform in any way.

BGD Bet is committed to protecting your privacy. We never sell your data, never share it with third parties without your permission, and never collect information we don't need.

BGD Bet only collects the information that is strictly necessary to provide its services. A detailed breakdown by category is provided below:

A) Information you provide directly:

• Identity Information: Full name, date of birth, national ID number.
• Contact Information: Mobile number and email address.
• Financial Information: Mobile Pay/Nagad/Rocket number and bank account details (for payment purposes).
• Verification documents: Copy of national ID, passport, or driving license (for KYC purposes).

B) Information collected automatically:

• Device Information: IP address, browser type and version, operating system.
• Usage data: Pages you visited, time spent on site, and bets placed.
• Location Information: Approximate geographic location (IP-based).
• Cookies & Tracking Data: Session cookies, preference cookies, analytics cookies.

BGD Bet uses your data only for specific, legitimate purposes. It is never sold or used for third-party advertising.

Primary Purposes of Use:

1. Account management: Registration, login, KYC verification, and account security.
2. Service Delivery: Handling bet processing, deposits, and withdrawals.
3. Customer Support: Responding to your queries and complaints.
4. Security: Prevention of fraud, money laundering, and unauthorized access.
5. Legal Compliance: Meeting the requirements of applicable laws and regulatory authorities.
6. Service Improvement: Improving the usability and overall experience of the platform.
7. Promotions: Letting you know about relevant offers and bonuses, with your consent.

BGD Bet never sells your personal data. However, in certain circumstances, it may be shared with trusted third parties:

When We Share Your Information:

• Payment processors: Minimum required details to process transactions via Mobile Pay, Nagad, Rocket, or bank transfer.
• KYC Verification Services: Authorized third parties for identity verification.
• Law Enforcement Agencies: In response to a court order or valid legal request.
• Change of Entity: Should BGD Bet ever be acquired or merged, you will be notified in advance.

BGD Bet uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Analytics cookies: To understand how users interact with the platform.
• Preference Cookies: To remember your language, theme, and other preferences.
• Security Cookies: To prevent fraud and CSRF attacks.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the platform functions.

BGD Bet retains your data only for as long as it is needed or legally required. Even after an account is closed, certain information may be kept for a specified period.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

BGD Bet believes every user should have full control over their own data. That's why we provide you with the following rights:

BGD Bet employs industry-leading technical and organizational measures to protect your data. Our security framework is continuously updated.

Technical Security:

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An extra layer of security to protect access to your account.
• Firewall: Advanced firewall protection to block unauthorized access.
• Encrypted Database: Stored data is kept in encrypted form.
• Regular Security Audits: Penetration testing by third-party security experts.

BGD Bet strictly does not serve anyone under the age of 18. We never knowingly collect personal data from minors.

If a minor has accidentally created an account, it will be closed and all associated data will be deleted as soon as a guardian or our team becomes aware of it.

For any privacy-related questions, concerns, or requests, please reach out to our dedicated privacy team. We aim to respond to all requests within 30 days.

Any updates to this Privacy Policy will be posted on this page along with the revision date. For significant changes, a direct notice will be sent to your registered mobile number or email.